Who we are?

Our website address is: https://pullshka.com. We are a Moroccan-based fashion brand offering fast, reliable delivery within 24–72 hours and hassle-free returns. Our mission is to provide trendy, affordable fashion for men across Morocco, while ensuring an exceptional online shopping experience.

What Data We Collect?

When you browse our site or place an order, we may collect personal data such as your name, email address, delivery address, phone number, and payment details. We also automatically collect technical data like your IP address, browser type, and activity on the site to improve performance and protect your information.

WHY DO WE COLLECT YOUR DATA?

We use your data to process orders, manage delivery, provide customer support, personalize your experience, and ensure the security of our platform. We may also use it to send updates, promotions, or ask for feedback, but only with your consent.

 

DO WE SHARE YOUR DATA?

No, we do not sell your personal data. We only share it with trusted partners—such as delivery providers and payment gateways—strictly for processing your order. All third-party services comply with strict confidentiality and data protection standards.

HOW LONG DO WE STORE YOUR DATA?

We retain your data as long as your account is active or as needed to fulfill legal and administrative obligations. You may request the deletion of your account and personal information at any time.

HOW DO WE HANDLE COOKIES?

Cookies help us remember your preferences and improve site performance. You can manage or disable cookies through your browser settings. Some features may not work properly if cookies are disabled.

What rights you have over your data

You have the right to access, correct, or delete your personal data. You may also request an exported file of the data we hold. To exercise these rights, simply contact our support team at support@pullshka.com.

WHAT IS OUR RETURNS POLICY?

We accept free returns within 14 days of receiving your order. Items must be in their original condition—unworn, unwashed, with all tags intact. For hygiene reasons, lingerie and underwear cannot be returned if the hygiene seal is broken.

 

HOW TO RETURN AN ITEM?

To return an item, contact our team with your order number. We’ll provide free return instructions. Refunds are processed to your original payment method within 7 to 14 business days after we receive the item.

 

DO YOU ACCEPT EXCHANGES?

We do not offer direct exchanges. If you want a different size or color, simply place a new order and return the unwanted item for a refund.